These days, there are far more high-quality movies, TV shows, podcasts, blogs, and books to consume than time allows, which makes filtering important and more challenging. Particularly with books, I often struggle to decide what to read next. If all the options you’re considering are positively reviewed and come strongly recommended, how do you choose? Of the last five books I’ve read, all had a 4.5+ review on Amazon and each was personally recommended by someone I respect. And I easily could have gone without one of them (maybe two).  

I was reminded this week of a great tip, which is to listen to a short interview or podcast from the author around the time of release. Fortunately, over the past decade, it’s become common practice for authors of popular books to do a tour as a Podcast guest as part of their book launch. Listening to the author provides a helpful sneak peek into the content, as well as a feel for the author, without requiring a significant time investment. If I enjoy the podcast and finish wanting more, it’s a positive indicator I should read the book. If I feel the podcast was enough, I can confidently pass on the book.

I grew up terrified of public speaking. I can recall my throat tightening before having to make a presentation in class and feeling my heart race. These weren’t big public venues. I’m referring to the typical forums for speaking when you’re young: group presentations, drama class, clubs, etc. To combat my anxiety, I would script out the content and memorize it. That way, at least I didn’t have to worry about what to say.

I think unintentionally, scripting added to my apprehension. If you forget a scripted line, or word, it throws you off entirely. While giving a presentation at the front of a 70-person class in University I forgot one of my lines halfway through and completely froze. After about 5 seconds, which felt much longer, I had to retreat to my desk to recover my script. Once you’ve lost the line, it’s almost impossible to get it back; particularly while your stress levels are rising, and your classmates are all staring at you.

When I entered the professional world, the nature of my work regularly thrust me into situations where I was forced to speak in uncomfortably large settings or with people who seemed intimidatingly important. Fortunately, it was only ever in reference to content I had either prepared myself or was familiar enough to feel confident speaking to. While still nerve wracking, it helped me build more public speaking confidence and over time I started to ditch scripting.

Now, if I’m going to speak in front of an audience or in a large group setting, I prefer to be completely unscripted. I like to have a strong handle on the content. And I still prepare. But that might be as simple as reflecting on the takeaways I want the audience to have or the key points I’m trying to convey. There’s a cost to presenting this way. I’ll often forget one or a few of the points I’d ideally have made. Or I’ll word something a bit awkwardly. Or I’ll need to pause for a few seconds to gather my thoughts. But I’m a firm believer that even if you only deliver 75% of what you intended, it’s better to ditch the script.

When I hear someone give a speech or presentation that is obviously scripted, I find it challenging to stay focused on the content. There is something less authentic about it. Intonation and body language tend to be more muted. If you’re used to scripting or planning out every word of what you’re going to say, I’d encourage you to start cutting back on having a precise script. And like so many skills that are hard to master, you only improve through repetition. It gets significantly easier over time. I still get quite nervous before speaking in front of a large audience, or when the stakes are high, but only to a fraction of the degree when I was younger.

Recently, I heard a podcast tip on the power of quantifying question responses to draw out unreserved opinions. I’ve been selectively testing it out with success.

Most people at work will gauge feedback using qualitative questions. Something like:

• How did you like the presentation?
• Did you find the Q&A helpful?
• How aligned are you with this objective?
• Did you have a good 1-2-1 conversation with your new boss?
• I heard you had a tough client conversation. How did it go?

Qualitative answers to these questions usually suffice. But the potential for miscommunication exists. Perhaps Raj responds, “he really liked the presentation” and that’s his way of saying it was fine, nothing special. While Carmina responds, “she thought it was solid” and that reflects her highest praise.

Quantification can help you more accurately uncover their feelings. And everyone is familiar with a 10-point scale. Like this:

• On a scale of 1-10, how would you rate the presentation?
• On a scale of 1-10, how aligned are you with this objective?
• I heard you had a tough conversation. On a scale of 1-10, how challenging was it?
• Etc…

It’s a simple and effective trick. I find it particularly useful when you’re asking for feedback in a group setting, where there tends to be peer pressure to respond in alignment with the group and to limit verbal explanation. If I ask everyone “are you aligned with this?” I’m likely to get a “yes, I’m aligned” type of response. If I ask everyone to rate their alignment on a scale of 1-10 privately and then share it afterwards, I’ll receive more clarity on their individual feelings. And if you try it out and every response is a 7 or 7.5, follow-on by asking for a new rating out of 10, but 7s and 8s aren’t allowed.